If the reason is damage during transportation, defective products, wrong products, etc., we will bear the freight. If the customer cannot be contacted for a long time, the express cannot be returned to the store for a second delivery, or the delivery is rejected or cancelled, the buyer will be charged for the round-trip freight and the increased cost of cash on delivery. (Including free shipping)

Defect identification (if you are concerned about individual differences, please contact us, because we can send the actual delivered product photos by e-mail etc. before shipment) as a reference. Uneven glaze glaze color blooming, bumps, black spots, pores, unglazed at the bottom, pottery (coarse pottery/fine pottery) uses a grainy earthy texture, rough surface and frosted texture, and distressed products to achieve its effect However, the color of the brush is uneven, the hand-drawn blank, hand-painted, and hand-made products cannot be the same, the color of each finished product of the log product is different, and the brass product may be slightly oxidized. None of the above matters affect the use.

The product size and weight are all manually measured, and there may be an error of 0.1cm to 1cm. The above are not within the scope of the defects, and no return or exchange is provided.